NironCare (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the NironCare Patient App, Doctor App/Web, and Admin Portal.
This Privacy Policy applies to:
This policy covers all personal and health-related data processed through the NironCare platform.
We may collect the following: Full name, phone number, email address, date of birth, gender, user role, and profile photo.
Collected only to provide healthcare services:
Important: Medical data is accessed only by authorized users based on role-based permissions.
Device info (OS, version), Log data (IP address, login time), and app interaction data to help improve performance and security.
Wallet transaction history, payment references, and provider identifiers (e.g., KHQR). We do not store full bank or card details.
We process personal data based on your consent, performance of healthcare services, compliance with legal obligations, and legitimate business interests.
If AI features are enabled, they only assist doctors/clinics. All AI outputs are reviewed by human users. No automated decisions are made without human oversight. You may opt out of AI-assisted features if available.
Data encrypted at rest and in transit.
Strict role-based access monitoring.
We retain data as long as necessary to provide services and meet legal obligations. Medical records are kept according to local healthcare laws.
You may have rights to access, correct, or delete your data, withdraw consent, or request data portability.
NironCare is not intended for children without parental consent. Clinics ensure appropriate consent for minors.
Data may be stored on secure cloud servers with appropriate safeguards for cross-border transfers.
We update this policy periodically. Continued use constitutes acceptance of updated versions.
Address
#10, Street 3 via street 269, Borey Pipop Thmey Cambodian Redcross (st 271), Sangkat Teuk Laak III, Khan Toulkok, Phnom Penh, Cambodia
By using the NironCare Patient App, Doctor App/Web, or Admin Portal, you acknowledge that you have read, understood, and agreed to this Privacy Policy.